Questions, answered.
Get to know your hanger, check your setup, and find the details you need before and after ordering.
The hanger
What it is, what comes with it, and where it fits.
What is Levitate Hanger?
Levitate Hanger is a two-piece hanging system that lets you rotate your picture after it’s on the wall, so you can adjust its angle until it looks level.
What comes in the box?
One Levitate Hanger system with 4 adhesive strips, for hanging one item. Frames, artwork, tablets and other displayed items are not included.
Will it work with my picture frame?
The back of the frame needs a flat mounting surface. It is intended for items up to about 20 × 20 inches. Check the item’s weight and choose the appropriate attachment method before installing.
Can I hang something other than a picture?
Yes. You can use it for tablets, smart devices or home decor such as plates, provided the item has a suitable flat mounting surface and is within the size and weight limits. Ask us about unusual items before installing.
Hanging & removal
Choose the right attachment for your item and your wall.
How much weight can it hold?
Up to 5 lb without nails, using suitable adhesive on compatible surfaces. For heavier items up to 10 lb, use at least 8 Command® Large Refill Strips by 3M and secure with nails through Levitate Hanger’s dedicated security holes. Four strips are included; the reinforced setup requires additional strips. Do not exceed 10 lb.
Read the installation guideDo I need nails?
Not for suitable items up to 5 lb when using the recommended adhesive setup. The reinforced setup for heavier items up to 10 lb requires nails and at least 8 Command® Large Refill Strips by 3M. Always check the wall and item surfaces as well as the weight.
Will the adhesive work on any wall?
No. A flat mounting surface on your item does not mean every wall finish is suitable for adhesive. Check the surface requirements for the exact adhesive you use and follow its preparation, pressing and waiting instructions.
Can I really hang a picture in 10 seconds?
The demonstration shows the quick hanging motion. Surface preparation and any adhesive pressing or waiting times still apply. Complete those steps according to the adhesive manufacturer’s instructions before loading the hanger.
Read the installation guideCan I straighten the picture after hanging it?
Yes. Rotate the mounted picture to adjust its angle. You can straighten it again whenever needed.
Will removing it damage my wall?
Wall damage is not guaranteed against. It depends on the wall finish, attachment method and removal technique. Support and remove your item first, then follow the exact adhesive’s removal instructions. Nails leave holes, and permanent tapes should not be treated like removable strips.
Orders & returns
Straightforward details about dispatch, checkout and returns.
When will my order ship?
Orders are prepared for shipment within 2 days. That is the dispatch window, not a delivery promise. Delivery time depends on the carrier and shipping service selected.
How much is shipping?
Shipping charges depend on the options available for your order and are shown at checkout. Review the total and your selected service before completing payment.
What is the return window?
You have a 14-day return window starting when you receive the product. Contact us with your order number to arrange a return. Ask us about opened or used items and return shipping before sending anything back.
Is there a guarantee?
We do not offer an additional product or satisfaction guarantee. Our return window is 14 days from receipt. Contact us if you have a question about your order.
How do I buy more than one?
Choose the quantity on the product page and add it to your cart. Each system is for one item. Review the quantity and total in your cart before continuing to Shopify checkout.
Still have a question?
Use the form below or email us. For installation advice, include your item’s weight and the type of wall. For an existing order, include your order number.
levitatehanger@gmail.com